000 | 01378cam a22002774a 4500 | ||
---|---|---|---|
001 | 13391901 | ||
005 | 20130226120013.0 | ||
008 | 031103s2004 maua b 001 0 eng | ||
010 | _a 2003024059 | ||
020 | _a1591391342 (alk. paper) | ||
020 | _a9781591391340 | ||
082 | 0 | 0 |
_a658.4012 _222 _bKAP |
100 | 1 |
_aKaplan, Robert S. _932714 |
|
245 | 1 | 0 |
_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton. |
260 |
_aBoston : _bHarvard Business School Press, _cc2004. |
||
300 |
_axviii, 454 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations. | |
650 | 0 |
_aStrategic planning. _932715 |
|
650 | 0 |
_aIntangible property _xManagement. _932716 |
|
650 | 0 |
_aHuman capital. _97128 |
|
650 | 0 |
_aManagement. _932717 |
|
653 |
_bBus _cFebruary2013 |
||
700 | 1 |
_aNorton, David P., _d1941- _932718 |
|
942 |
_2ddc _cBB |
||
999 |
_c17323 _d17295 |