000 | 00585nac a22001571u 4500 | ||
---|---|---|---|
008 | 120926s2009 ua ||||| |||| 00| 0 eng d | ||
082 |
_a658.8 _bHAD _222 |
||
100 |
_aHaddad, Farid. _930977 |
||
245 |
_aCustomer Excellence HandBook : _cFarid Haddad. _bElevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts |
||
260 |
_aCairo: _bDar Al-Fikr Al-Arabi, _c2009. |
||
300 |
_a101 p. : _bill ; _c21 cm. |
||
650 |
_aMarketing. _930978 |
||
650 |
_aCustomer services _930979 |
||
653 |
_bBus _cSeptember2012 |
||
942 |
_cBB _k658.8 _2ddc |
||
999 |
_c17029 _d17001 |