000 00585nac a22001571u 4500
008 120926s2009 ua ||||| |||| 00| 0 eng d
082 _a658.8
_bHAD
_222
100 _aHaddad, Farid.
_930977
245 _aCustomer Excellence HandBook :
_cFarid Haddad.
_bElevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts
260 _aCairo:
_bDar Al-Fikr Al-Arabi,
_c2009.
300 _a101 p. :
_bill ;
_c21 cm.
650 _aMarketing.
_930978
650 _aCustomer services
_930979
653 _bBus
_cSeptember2012
942 _cBB
_k658.8
_2ddc
999 _c17029
_d17001