Service operations management : improving service delivery / Robert Johnston and Graham Clark.
Material type: TextPublication details: Harlow, England ; New York : FT/Prentice Hall,2005 2005.Edition: 2nd edDescription: xix, 496 p. : ill. ; 25 cmISBN:- 0273683675
- 658 J721
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Book - Borrowing | Central Library First floor | 658 JOH (Browse shelf(Opens below)) | Available | 000001866 | |||
Book - Borrowing | Central Library First floor | 658 JOH (Browse shelf(Opens below)) | Available | 000003416 |
Total holds: 0
Includes bibliographical references and index.
There are no comments on this title.