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Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.

By: Contributor(s): Material type: TextTextPublication details: New York : HarperCollins College Publishers,1996 c1996.Description: xx, 508 p. : ill. ; 24 cmISBN:
  • 0673991458
Subject(s): DDC classification:
  • 658.8 RUS
catalogued by: wessam
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Book - Borrowing Book - Borrowing Central Library First floor 658.8RUS (Browse shelf(Opens below)) Available 000008262
NB - Book (Non borrowing) NB - Book (Non borrowing) Central Library First floor 658.8RUS (Browse shelf(Opens below)) Not for loan 000008985
Total holds: 0

distributer: Al-Ahram

Includes bibliographical references and index.

catalogued by: wessam

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