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Quality inspired management : the key to sustainability / C. Harold Aikens.

By: Material type: TextTextPublication details: Upper Saddle River : Prentice Hall / Pearson Education, c.2011.Description: xxiii, 623 p. : ill. ; 29 cmISBN:
  • 9780131197565 (alk. paper)
  • 0131197568 (alk. paper)
Subject(s): DDC classification:
  • 658.4013 22 AIK
Contents:
1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.
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Holdings
Item type Current library Collection Call number Vol info Status Date due Barcode Item holds
Book - Borrowing Book - Borrowing Central Library First floor Baccah 658.4013 AIK (Browse shelf(Opens below)) 21758 Available 000030649
Total holds: 0

Index : p. 613-623.

Glossary : p. 585-611.

Includes bibliographical references.

1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.

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