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		Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, Robert Clark, Graham Edition: 2nd ed. Material type: Text Publication details: Harlow, England ; New York : FT/Prentice Hall,2005 2005 Availability: Items available for loan: Central Library (2)Call number: 658 JOH, ... Log in to add tags Add to cart (remove)
		Operations management / Nigel Slack, Alistair Brandon-Jones, Robert Johnston. by Slack, Nigel Brandon-Jones, Alistair Johnston, Robert, 1953- Edition: 7th ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Pearson Education Limited, 2013 Availability: Items available for loan: Central Library (1)Call number: 658.5 SLA. Log in to add tags Add to cart (remove)
		Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. by Slack, Nigel [author.] Chambers, Stuart [author.] Johnston, Robert, 1953- [author.] Edition: Sixth edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: Harlow, England : Financial Times Prentice Hall, 2010 Availability: Not available: Central Library: Checked out (1). Log in to add tags Add to cart (remove)

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