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		Customer Service : Skills for Success / Robert W. Lucas. by Lucas, Robert W Edition: 4th ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill, 2009 c2009 Online access: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Central Library (1)Call number: 658.812 LUC. Log in to add tags Add to cart (remove)
		Customer service : skills for success / Robert W. Lucas. by Lucas, Robert W Edition: 6th ed., International ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw Hill Education, 2015 Availability: Items available for loan: Central Library (1)Call number: 658.812 LUC. Log in to add tags Add to cart (remove)
		The art of public speaking / Stephen E. Lucas, University of Wisconsin-Madison. by Lucas, Stephen,‏, 1946- [author.] Edition: Third edition. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill Publishing Company, [1989]Copyright date: c1989 Availability: Items available for loan: Central Library (1)Call number: 808.51 LUC. Log in to add tags Add to cart (remove)

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