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The complete e-commerce book : Design, build & maintain a successful Web-based business / by Janice Reynolds. by
  • Reynolds, Janice
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : CMP Books ; c2004
Online access:
Availability: Items available for loan: Central Library (1)Call number: 658.872 REY. Items available for reference: Central Library: Not for loan (1)Call number: 658.872 REY. Not available: Central Library: Checked out (1).

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The call center handbook / [by Keith Dawson] by
  • Dawson, Keith [author.]
Edition: Fourth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, NY ; Gilroy, CA : CMP Books, [2001]Copyright date: c2001
Other title:
  • Complete guide to starting, running and improving your call center
Online access:
Availability: Items available for loan: Central Library (1)Call number: 658.812 DAW.

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