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Marketing, sales and customer service : understanding the theory and practice of selling through service / Charley Watkins. by
  • Watkins, Charley
  • Institute of Financial Services (Great Britain)
Material type: Text Text
Publication details: Canterbury : Institute of Financial Services, 1999
Other title:
  • Marketing, sales & customer service
Availability: Items available for loan: Central Library (1)Call number: 658.8 WAT.

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Measuring customer and service profitability : in the finance sector / Roger Connell by
  • Connell, Roger
Material type: Text Text
Publication details: London : Chapman & Hall, 1995. 1995
Availability: Items available for loan: Central Library (1)Call number: 658.515 CON.

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Retail financial services / Claire Bateson. by
  • Bateson, Claire
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : Global Professional, 2008
Availability: Items available for loan: Central Library (1)Call number: 331.110688 BAT.

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