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		Relationship selling and sales management / Mark W. Johnston, Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Series: McGraw-Hill/Irwin series in marketing Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill/Irwin, c.2005 Availability: Items available for loan: Central Library (3)Call number: 658.85 JOH, ... Items available for reference: Central Library: Not for loan (1)Call number: 658.85 JOH. Log in to add tags Add to cart (remove)
		The Ice Cream Maker : An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do / Subir Chowdhury. by Chowdhury, Subir Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Currency/Doubleday, 2005 Online access: Contributor biographical information Publisher description Sample text Availability: Items available for loan: Central Library (1)Call number: 658.562 CHO. Log in to add tags Add to cart (remove)
		Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann. by Gupta, Sunil Lehmann, Donald R Material type: Text Publication details: Upper Saddle River, NJ : Wharton School Pub.,c2005. c2005 Availability: Items available for loan: Central Library (1)Call number: 658.812GUP. Log in to add tags Add to cart (remove)
		CRM at the speed of light :capturing and keeping customers in Internet real time / capturing and keeping customers in Internet real time / Paul Greenberg. by Greenberg, Paul Material type: Text Publication details: Berkeley, Calif. : Osborne,2001. c2001 Online access: Publisher description Table of Contents Contributor biographical information Availability: Items available for loan: Central Library (1)Call number: 658.8120285GRE. Log in to add tags Add to cart (remove)
		Consumer insight : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss. by 20080729 Stone, Merlin, 1948- Bond, Alison Foss, Bryan Series: Market research in practice series Material type: Text Publication details: London ; Sterling, Va.c2004. Kogan Page, c2004. Online access: Table of contents Publisher description Availability: Items available for loan: Central Library (1)Call number: 658.834CON. Log in to add tags Add to cart (remove)
		Customer relationship management / Ed Peelen. by Peelen, Ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, Essex : FT Prentice Hall / Pearson Education Limited, c.2005 Availability: Items available for loan: Central Library (1)Call number: 658.812 PEE. Log in to add tags Add to cart (remove)
		CRM Automation / Barton J. Goldenberg. by Goldenberg, Barton J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall PTR, c2002 Availability: Items available for loan: Central Library (1)Call number: 658.812 GOL. Log in to add tags Add to cart (remove)
		Customer Service : A Practical Approach / Elaine K. Harris. by Harris, Elaine K Edition: 5th ed. Material type: Text; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2010 c2010 Availability: Items available for loan: Central Library (1)Call number: 658.812 HAR. Log in to add tags Add to cart (remove)
		Customer Service : Skills for Success / Robert W. Lucas. by Lucas, Robert W Edition: 4th ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill, 2009 c2009 Online access: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Central Library (1)Call number: 658.812 LUC. Log in to add tags Add to cart (remove)
		Smarter Selling : Next generation sales strategies to meet your buyer's needs, every time / Keith Dugdale and David Lambert. by Dugdale, Keith Lambert, David Material type: Text; Literary form: Not fiction Publication details: Harlow : Financial Times Prentice Hall, 2007. 2007 Availability: Items available for loan: Central Library (3)Call number: 658.85 DUG, ... Log in to add tags Add to cart (remove)
		Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar. by Kumar, V, 1957- Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Upper Saddle River, United States : Wharton School Pub., Pearson Education, Inc., c.2008 Availability: Items available for loan: Central Library (1)Call number: 658.812 KUM. Log in to add tags Add to cart (remove)
		Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. by Baron, Steve (J. Steve) Conway, Tony Warnaby, Gary Series: Advanced marketing series Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Sage Publications Inc., c.2010 Availability: Items available for loan: Central Library (1)Call number: 658.812 BAR. Log in to add tags Add to cart (remove)
		Customer relationship management / Ed Peelen and Rob Beltman. by Peelen, Ed Beltman, Rob Edition: 2nd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Pearson Education Limited, 2013 Availability: Items available for loan: Central Library (1)Call number: 658.812 PEE. Not available: Central Library: Checked out (1). Log in to add tags Add to cart (remove)
		The Innovative sale : unleash your creativity for better customer solutions and extraordinary results / Mark Donnolo. by Donnolo, Mark Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : AMACOM, c.2014 Availability: Items available for loan: Central Library (1)Call number: 658.81 DON. Log in to add tags Add to cart (remove)
		Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch and Stephen L. Vargo. by Lusch, Robert F Vargo, Stephen L, 1945- Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Cambridge : Cambridge University Press, 2014 Availability: Items available for loan: Central Library (1)Call number: 658.812 LUS. Log in to add tags Add to cart (remove)
		Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by Buttle, Francis Maklan, Stan Edition: 3rd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxon ; New York : Routledge / Taylor & Francis Group, 2015 Availability: Not available: Central Library: Checked out (1). Log in to add tags Add to cart (remove)
		Social marketology : improve your social media processes and get customers to stay forever / Ric Dragon. by Dragon, Ric Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill, c.2012 Availability: Items available for loan: Central Library (1)Call number: 658.872 DRA. Log in to add tags Add to cart (remove)
		Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence / Mike Lewis. by Lewis, Mike,‏ ‎, 1975-‏ Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New York : McGraw-Hill Companies, c.2013 Availability: Items available for loan: Central Library (2)Call number: 658.872 LEW, ... Log in to add tags Add to cart (remove)
		Dynamic customer strategy : today's CRM / John F. Tanner. by Tanner, John F Series: Marketing strategy collection Edition: 1st ed. Material type: Text; Literary form: ; Audience: Specialized; Publication details: New York : Business Expert Press, 2014 Availability: Items available for loan: Central Library (1)Call number: 658.812 TAN. Log in to add tags Add to cart (remove)

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