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		Customer behavior : a managerial perspective / Jagdish N. Sheth, Banwari Mittal. by Sheth, Jagdish N Mittal, Banwari Edition: 2nd ed. Material type: Text Publication details: Australia : Thomson/South-Western, c2004 Availability: Items available for loan: Central Library (1)Call number: 658.83 SHE. Log in to add tags Add to cart (remove)
		The dollarization discipline : how smart companies create customer value-- and profit from it / Jeffrey J. Fox, Richard C. Gregory. by Fox, Jeffrey J Gregory, Richard C, 1965- Material type: Text Publication details: Hoboken, N.J. : Wiley,2004 2004 Online access: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Central Library (1)Call number: 658.8FOX. Log in to add tags Add to cart (remove)
		Everything you want : re-inventing consumers, brands & communications / Jennifer Wood and Barney Allan. by Wood, Jennifer Allan, Barney Material type: Text Publication details: Oxford : Capstone, 2003. 2003 Availability: Items available for loan: Central Library (1)Call number: 658.8343 WOO. Log in to add tags Add to cart (remove)
		The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. by Rao, Ajit, 1962- Chandra, Subhash Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: New Delhi : SAGE, 2012 Availability: Items available for loan: Central Library (1)Call number: 658.812 RAO. Log in to add tags Add to cart (remove)

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