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Customer service : skills for success / Robert W. Lucas.

By: Material type: TextTextPublication details: New York : McGraw Hill Education, 2015.Edition: 6th ed., International edDescription: xxv, 436 p. : ill. ; 28 cmISBN:
  • 9781259252945
  • 1259252949
Subject(s): DDC classification:
  • 22 658.812 LUC
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Holdings
Item type Current library Collection Call number Vol info Status Date due Barcode Item holds
Book - Borrowing Book - Borrowing Central Library First floor Academic Bookshop 658.812 LUC (Browse shelf(Opens below)) 4869 Available 000031735
Total holds: 0

Glossary : p. 414-422.

Index : p. 429-436.

Includes bibliographical references.

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