TY - BOOK AU - Seitel,Fraser P. AU - Doorley,John TI - Rethinking reputation: how PR trumps marketing and advertising in the new media world SN - 9780230338333 U1 - 659.2 22 PY - 2012/// CY - New York PB - Palgrave Macmillan KW - Public relations KW - BUEsh KW - Publicity KW - Internet in public relations KW - Internet in publicity KW - Reputation KW - Corporate image KW - Social media KW - BUSADM KW - COMAME KW - December2019 N1 - Includes bibliographical references and index; The power of relationships -- The power of publicity -- The power of your personal or company brand -- The power of planning -- The power of reputation -- Control the agenda -- Take either road: just stick to it -- Stick to the script -- The sin of spin -- Rethinking reputation N2 - "Good public relations is no longer just icing--it's a strategic imperative more important to your competitive success than even advertising or marketing. This is true whether you're a century-old multibillion-dollar corporation or a penniless startup. In Rethinking reputation, public relations guru Fraser Seitel and John Doorley, founder of the Academy for Communication Excellence and Leadership at Johnson & Johnson, examine a fascinating new set of case studies--including the BP oil spill and the launch of CitySlips--to glean the PR dos and don'ts for the new media world, covering both standard reputation maintenance and crisis management. They also show start-up companies and entrenched organizations how to use the power of word-of-mouth to jump-start business like never before. This is a wake-up call from two industry legends--for public relations professionals as well as entrepreneurs, CEOs, and anyone else tasked with representing their organization to the world."--Publisher description. ER -