TY  - GEN
AU  - Handy, Charles B.            
TI  - 21 ideas for managers: practical wisdom for managing your company and yourself 
SN  - 0787952192
U1  - 658 
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Management
N1  - Includes index; A world of differences -- The "e" factors -- The secret contract -- The territorial itch -- The inside-out donut -- The Johari window -- The actor's roles -- Marathons or horse races -- The self-fulfilling prophecy -- The stroking formula -- Parents, adults, and children -- Power politics -- Teams and captains -- Outward and visible signs -- Tribes and their ways -- Find your God -- Counting and costing -- The customer is always there -- Curiosity made the cat -- Shamrocks galore
ER  -