TY  - BOOK
AU  - Bowden,Mark
AU  - Ford,Andrew
TI  - Winning body language for sales professionals: control the conversation and connect with your customer--without saying a word 
SN  - 9780071793001 (pbk. : acidfree paper)
U1  - 658.85019 22
PY  - 2013///
CY  - New York
PB  - McGraw-Hill
KW  - Selling
KW  - Psychological aspects
KW  - BUEsh
KW  - Body language
KW  - BUSADM
KW  - August2015
KW  - January2016
N1  - Index : p. 265-276; Bibliography : p. 261-264; Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse
ER  -