TY - BOOK AU - Gummesson,Evert TI - Total relationship marketing: marketing strategy moving from the 4Ps--product, price, promotion, place--of traditional marketing management to the 30Rs ... SN - 0750686332 U1 - 658.812 22 PY - 2008/// CY - Oxford, Burlington PB - Butterworth-Heinemann / Elsevier KW - Relationship marketing KW - BUEsh KW - Marketing KW - Management KW - BUSADM KW - June2015 KW - October2015 N1 - Marketing strategy moving from the 4Ps-- product, price, promotion, place-- of traditional marketing management to the 30Rs-- the thirty relationships- of the new marketing paradigm; Index : p. 365-376 ; Bibliography : p. 345-363 ER -