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Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.

By: Contributor(s): Material type: TextTextPublication details: London ; New York : Routledge / Taylor & Francis Group, 2013.Edition: 9th edDescription: xv, 331 p. : ill. ; 26 cmISBN:
  • 9780415632546
Subject(s): DDC classification:
  • 647.940683 22 BOE
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Book - Borrowing Book - Borrowing Central Library First floor 647.940683 BOE (Browse shelf(Opens below)) Available 000047802
Total holds: 0

Includes bibliographical references and index.

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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