The relationship between employee empowerment and customer loyalty In the hospitality Industry : a study in Chain Restaurants in Cairo / by Mahitab Shahin; Sherine El Fekey.

By:

Shahin, Mahitab

Contributor(s):

Fekey, Sherine [ths.]

Material type: Text

TextPublication details: 2008.Description: v, 64 p. : ill. (col.) ; 28 cmSubject(s):

Genre/Form:

DDC classification:

22 650 SHA

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Projects - Students (NB)	Central Library Second Floor	650 SHA (Browse shelf(Opens below))	Not for loan		000046786

Total holds: 0

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Previous	650 SAA A study of the relationship between emotionally intelligent leaders and organisational performance in the banking sector :	650 SAL Applying practice to theory :	650 SAR The impact of emotional intelligence on customer satisfaction :	650 SHA The relationship between employee empowerment and customer loyalty In the hospitality Industry :	650 SHA emotional intelligence and its effect on the performance of leaders and followers in hospitality organisations in egypt /	650 TOU Behavioural finance :	650 TOU Behavioural finance :	Next

A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration, general business specialisation.

Angham.

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