The impact of emotional intelligence on customer satisfaction : The case of the banking sector in Egypt / by Nadine Ramez Sactor; Samaa Attia.

By:

Contributor(s):

Material type: Text

TextPublication details: 2012.Description: 72 P. : ill. (col.) ; 28 cmSubject(s):

Genre/Form:

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Projects - Students (NB)	Central Library Second Floor	650 SAR (Browse shelf(Opens below))	Not for loan		000046799

Total holds: 0

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	650 RIF Performance appraisal in academia and its relation to academic staff professional development and academic autonomy :	650 SAA A study of the relationship between emotionally intelligent leaders and organisational performance in the banking sector :	650 SAL Applying practice to theory :	650 SAR The impact of emotional intelligence on customer satisfaction :	650 SHA The relationship between employee empowerment and customer loyalty In the hospitality Industry :	650 SHA emotional intelligence and its effect on the performance of leaders and followers in hospitality organisations in egypt /	650 TOU Behavioural finance :	Next

A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration.

Angham.

There are no comments on this title.

to post a comment.