Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.
Material type:
TextPublication details: San Francisco, CA : Berrett-Koehler,2004 2004.Edition: 1st edDescription: xii, 259 p. : ill. ; 24 cmISBN: - 1576752984
- 658.812 B2493
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Central Library First floor | 658.812 BAR (Browse shelf(Opens below)) | Available | 000001661 |
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| 658.8101 WES Strategic marketing : | 658.8101 WES Strategic marketing : | 658.812 ف ق ي فن خدمة العملاء وكيفية المحافظة عليهم = The art of customer service / | 658.812 BAR Branded customer service : | 658.812 BAR Relationship marketing : | 658.812 BUT Customer relationship management : | 658.812 DAW The call center handbook / |
Includes bibliographical references (p. 243-2445) and index.
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