Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
Material type: TextPublication details: Boston : Harvard Business School Press, c2004.Description: xviii, 454 p. : ill. ; 24 cmISBN:- 1591391342 (alk. paper)
- 9781591391340
- 658.4012 22 KAP
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Book - Borrowing | Central Library First floor | Baccah | 658.4012 KAP (Browse shelf(Opens below)) | Available | 000028365 | ||
Book - Borrowing | Central Library First floor | Baccah | 658.4012 KAP (Browse shelf(Opens below)) | Available | 000028366 |
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658.4012 JOH Exploring corporate strategy : text & cases / | 658.4012 JON Theory of strategic management : with cases / | 658.4012 KAP Strategy maps : | 658.4012 KAP Strategy maps : | 658.4012 KAP Alignment : Using the Balanced Scorecard to Create Corporate Synergies / | 658.4012 KAP Alignment : Using the Balanced Scorecard to Create Corporate Synergies / | 658.4012 KAP Alignment : Using the Balanced Scorecard to Create Corporate Synergies / |
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
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