MARC details
| 000 -LEADER |
|---|
| fixed length control field |
03771cam a22003375i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
019187159 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
EG-ScBUE |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200812105652.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
181207t20192019caua f b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Cancelled/invalid ISBN |
9781544328690 (pbk.) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
StDuBDS |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
StDuBDS |
| Modifying agency |
Uk |
| -- |
EG-ScBUE |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4056 |
| Item number |
COO |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Coombs, W. Timothy, |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Ongoing crisis communication : |
| Remainder of title |
planning, managing, and responding / |
| Statement of responsibility, etc |
W. Timothy Coombs, Texas A & M University. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Fifth edition. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
International student edition. |
| 264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Thousand Oaks, California : |
| Name of publisher, distributor, etc |
SAGE Publications, |
| Date of publication, distribution, etc |
[2019] |
| 264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Date of publication, distribution, etc |
c2019 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvii, 235 pages : |
| Other physical details |
illustration ; |
| Dimensions |
24 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Previous edition: 2015. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Preface<br />Acknowledgments<br />Chapter 1. A Need for More Crisis Management Knowledge<br /> Crisis Management Defined<br /> The Initial Crisis Management Framework<br /> Outline of the Three-Stage Approach<br /> A More Advanced View: The Regenerative Model of Crisis<br /> Importance of Crisis Management<br /> Crisis Leadership: An Overlooked Resource<br /> Conclusion<br /> Discussion Questions<br />Chapter 2. Risk as the Foundation for Crisis Management and Crisis Communication<br /> Enterprise Risk Management<br /> Boyd’s OODA Loop<br /> Conclusion<br /> Discussion Questions<br />Chapter 3. The Crisis Mitigation Process: Building Crisis Resistant Organizations<br /> Observe: Finding Red Flags<br /> Orient: Collect the Information<br /> Orient: Analyze the Information<br /> Decide and Act: Take Preventive Action<br /> Evaluate the Effectiveness of the Threat Reduction<br /> Conclusion<br /> Discussion Questions<br />Chapter 4. Crisis Preparing: Part I<br /> Diagnosing Vulnerabilities<br /> Assessing Crisis Types<br /> Selecting and Training a Crisis Management Team<br /> Selecting and Training a Spokesperson<br /> Resilience: Training for All Employees<br /> Conclusion<br /> Discussion Questions<br />Chapter 5. Crisis Preparing: Part II<br /> Developing a Crisis Communication Plan<br /> Reviewing the Crisis Communication System<br /> Stakeholders and Preparation<br /> Conclusion<br /> Discussion Questions<br />Chapter 6. Recognizing Crises<br /> Selling the Crisis<br /> Crises and Information Needs<br /> Information Gathering<br /> Information Processing: The Known<br /> Information-Processing Problems<br /> Information-Processing Mechanisms<br /> Conclusion<br /> Discussion Questions<br />Chapter 7. Crisis Responding<br /> Form of the Crisis Response<br /> A Strategic Focus in Crisis Communication<br /> Content of the Crisis Response<br /> Crisis Response Strategies<br /> Follow-Up Communication<br /> Conclusion<br /> Discussion Questions<br />Chapter 8. Postcrisis Concerns<br /> Crisis Evaluation<br /> Knowledge Management: Organizational Memory and Learning<br /> Continuity of Actions<br /> Memorials and Shrines<br /> The Big Picture<br /> Conclusion<br /> Discussion Questions<br />Epilogue<br /> Musings: Taking an Evidence-Based Approach Seriously<br /> Musings: Simplicity, Complexity, and Effectiveness<br /> Musings: Time and Crises<br /> Conclusion<br /> Discussion Questions<br />Appendix: Possible Case Studies<br />References<br />Index<br />About the Author<br /> |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Crisis management. |
| Source of heading or term |
BUEsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Communication in management. |
| Source of heading or term |
BUEsh |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Resource For college |
Communication and mass media |
| Arrived date list |
July2020 |
| 655 ## - INDEX TERM--GENRE/FORM |
|---|
| Form subdivision |
Reading book |
| 9 (RLIN) |
34232 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book - Borrowing |