MARC details
000 -LEADER |
fixed length control field |
02272nam a22003615a 4500 |
001 - CONTROL NUMBER |
control field |
ocn671252867 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20201128021407.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
101020t2010 nyua fr 000 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0143118447 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780143118442 (pbk.) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
EG-ScBUE |
Modifying agency |
EG-ScBUE |
Language of cataloging |
eng |
Transcribing agency |
EG-ScBUE |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
158.2 |
Edition number |
22 |
Item number |
STO |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Stone, Douglas |
Dates associated with a name |
1958- |
9 (RLIN) |
39255 |
245 10 - TITLE STATEMENT |
Title |
Difficult conversations : |
Remainder of title |
how to discuss what matters most / |
Statement of responsibility, etc |
Douglas Stone, Bruce Patton, Sheila Heen. |
250 ## - EDITION STATEMENT |
Edition statement |
10th anniversary ed., [2nd ed.] |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New York : |
Name of publisher, distributor, etc |
The Penguin Group, |
Date of publication, distribution, etc |
c.2010. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxxiii, 311 p. : |
Other physical details |
ill. ; |
Dimensions |
20 cm. |
500 ## - GENERAL NOTE |
General note |
"With a foreword by Roger Fisher"--Cover. |
500 ## - GENERAL NOTE |
General note |
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover. |
500 ## - GENERAL NOTE |
General note |
Originally published in the U.S.A. by Viking Penguin, 1999. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Sort out the three conversations -- Stop arguing about who's right: explore each other's stories -- Don't assume they meant it: disentangle intent from impact -- Abandon blame: map the contribution system -- Have your feelings (or they will have you) -- Ground your identity: ask yourself what's at stake -- What's your purpose?: when to raise it and when to let go -- Getting started: begin from the third story -- Learning: listen from the inside out -- Expression: speak for yourself with clarity and power -- Problem-solving: take the lead -- Putting it all together -- Ten questions people ask about difficult conversations -- A road map to Difficult conversations. |
520 ## - SUMMARY, ETC. |
Summary, etc |
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Interpersonal communication. |
Source of heading or term |
BUEsh |
9 (RLIN) |
821 |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Interpersonal communication |
Source of heading or term |
BUEsh |
9 (RLIN) |
39257 |
General subdivision |
Case studies. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Communication. |
Source of heading or term |
BUEsh |
9 (RLIN) |
13476 |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Interpersonal relations. |
Source of heading or term |
BUEsh |
9 (RLIN) |
820 |
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
Source of heading or term |
BUEsh |
653 ## - INDEX TERM--UNCONTROLLED |
Resource For college |
BAEPS, Business Administration |
Arrived date list |
February2016 |
BestSellers |
Best Sellers |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Heen, Sheila. |
9 (RLIN) |
39258 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Patton, Bruce. |
9 (RLIN) |
39259 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Call number prefix |
158.2 STO |