Customer Excellence HandBook : (Record no. 17029)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00585nac a22001571u 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120926s2009 ua ||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | HAD |
| Edition number | 22 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Haddad, Farid. |
| 9 (RLIN) | 30977 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Excellence HandBook : |
| Statement of responsibility, etc | Farid Haddad. |
| Remainder of title | Elevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Cairo: |
| Name of publisher, distributor, etc | Dar Al-Fikr Al-Arabi, |
| Date of publication, distribution, etc | 2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 101 p. : |
| Other physical details | ill ; |
| Dimensions | 21 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing. |
| 9 (RLIN) | 30978 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| 9 (RLIN) | 30979 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Resource For college | |
| Arrived date list | September2012 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Book - Borrowing |
| Call number prefix | 658.8 |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2012-09-26 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2012-09-26 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2012-09-26 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2012-09-26 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2012-09-26 |
| Withdrawn status | Item status | Source of classification or shelving scheme | Damaged status | Not for loan | Vendor | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type | Total Renewals | Date last borrowed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 26/09/2012 | Purchase | 100.00 | 658.8 HAD | 000027403 | 11/06/2024 | NB - Book (Non borrowing) | |||||||
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 26/09/2012 | Purchase | 100.00 | 2 | 658.8 HAD | 000027404 | 11/06/2024 | Book - Borrowing | 2 | 03/10/2012 | ||||
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 26/09/2012 | Purchase | 100.00 | 3 | 658.8 HAD | 000027405 | 11/06/2024 | Book - Borrowing | 12 | 13/03/2019 | ||||
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 26/09/2012 | Purchase | 100.00 | 1 | 658.8 HAD | 000027406 | 11/06/2024 | Book - Borrowing | 26/09/2012 | |||||
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 26/09/2012 | Purchase | 100.00 | 1 | 658.8 HAD | 000027407 | 11/06/2024 | Book - Borrowing | 09/10/2012 |