Marketing, sales and customer service : (Record no. 1187)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00928nac a22002051u 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0852975112 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | W3351 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC) | |
| -- | 1187 |
| -- | 1187 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Watkins, Charley. |
| 245 ## - TITLE STATEMENT | |
| Title | Marketing, sales and customer service : |
| Remainder of title | understanding the theory and practice of selling through service / |
| Statement of responsibility, etc | Charley Watkins. |
| 246 ## - VARYING FORM OF TITLE | |
| Title proper/short title | Marketing, sales & customer service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Canterbury : |
| Name of publisher, distributor, etc | Institute of Financial Services, |
| Date of publication, distribution, etc | 1999. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 348 p. ; |
| Dimensions | 25 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Cover title: Marketing, sales & customer service. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Financial services industry |
| General subdivision | Marketing. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Financial services industry |
| General subdivision | Customer services. |
| 710 ## - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Institute of Financial Services (Great Britain) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Book - Borrowing |
| Call number prefix | 658.8W3351 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2006-08-27 |
| Withdrawn status | Item status | Source of classification or shelving scheme | Damaged status | Not for loan | Vendor | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Cost, replacement price | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Central Library | Central Library | First floor | 27/08/2006 | Purchase | 85.00 | 8 | 17 | 658.8 WAT | 000003305 | 12/02/2024 | 09/03/2020 | 106.25 | Book - Borrowing |