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Schonberger, Richard.

Operations management : customer-focused principles / Richard J. Schonberger, Edward M. Knod, Jr. - 6th ed. - Chicago : Irwin,c1997. c1997. - xii, 723 p. : ill. (some col.) ; 27 cm.

Distributer: Al-Ahram.

Includes bibliographical references (p. [697]-703) and index.

Catalogued By: Mahitab.

ISBN: 0256194068 0256215332 (instructor's ed.) 0256194068

LCCN: 96021354

Subjects--Topical Terms:
Production management.

Dewey Class. No.: 658.5 / SCH