Human resource management in the hospitality industry :
Boella, M. J.
Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner. - 9th ed. - London ; New York : Routledge / Taylor & Francis Group, 2013. - xv, 331 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780415632546
Hospitality industry--Personnel management.
647.940683 / BOE
Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner. - 9th ed. - London ; New York : Routledge / Taylor & Francis Group, 2013. - xv, 331 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780415632546
Hospitality industry--Personnel management.
647.940683 / BOE