The relationship between employee empowerment and customer loyalty In the hospitality Industry :

Shahin, Mahitab.

The relationship between employee empowerment and customer loyalty In the hospitality Industry : a study in Chain Restaurants in Cairo / by Mahitab Shahin; Sherine El Fekey. - 2008. - v, 64 p. : ill. (col.) ; 28 cm.

A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration, general business specialisation.



Business Administration--Projects



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650 / SHA