The impact of emotional intelligence on customer satisfaction :
Sarkis, Nadine Ramez.
The impact of emotional intelligence on customer satisfaction : The case of the banking sector in Egypt / by Nadine Ramez Sactor; Samaa Attia. - 2012. - 72 P. : ill. (col.) ; 28 cm.
A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration.
Business Administration--Projects
--
650 / SAR
The impact of emotional intelligence on customer satisfaction : The case of the banking sector in Egypt / by Nadine Ramez Sactor; Samaa Attia. - 2012. - 72 P. : ill. (col.) ; 28 cm.
A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration.
Business Administration--Projects
--
650 / SAR