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The world of customer service /

Gibson-Odgers, Pattie.

The world of customer service / Pattie Gibson. - 3rd ed. - Mason, Ohio : South-Western Cengage Learning, c.2012. - ix, 210 p. : photos ; 28 cm.

Glossary : p. 199-203. Index : p. 205-210.

Includes bibliographical references.

ISBN: 9780840064240 (pbk.) 0840064241 (pbk.)

Subjects--Topical Terms:
Customer services.

Subjects--Geographic Terms:

Subjects--Index Terms:

Index Terms--Genre/Form: --Reading book

Dewey Class. No.: 658.812 / GIB

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