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Damelio, Robert

The Basics of process mapping / Robert Damelio. - 2nd ed. - Boca Raton, United States ; London ; New York, United States : CRC Press, c.2011. - ix, 173 p. : forms, tables ; 23 cm.

Index : p. 169-173. Includes appendix.

Includes bibliographical references.

ISBN: 9781563273766 (pbk. : acidfree paper)

LCCN: 2010006278

Subjects--Topical Terms:
Work design
Flow charts
Organizational effectiveness

Subjects--Index Terms:

Index Terms--Genre/Form: --Text book

Dewey Class. No.: 658.54 / DAM