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The Balanced Scorecard :

Kaplan, Robert S.

The Balanced Scorecard : Translating Strategy Into Action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 p. : ill. ; 24 cm.

Includes index.

ISBN: 0875846513 (alk. paper) 9780875846514

LCCN: 96010216

Subjects--Topical Terms:
Strategic planning.
Organizational effectiveness--Evaluation.
Industrial productivity--Measurement

Subjects--Index Terms:

Dewey Class. No.: 658.4012 / KAP

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