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Customer Excellence HandBook :

Haddad, Farid.

Customer Excellence HandBook : Elevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts Farid Haddad. - Cairo: Dar Al-Fikr Al-Arabi, 2009. - 101 p. : ill ; 21 cm.

Subjects--Topical Terms:
Marketing.
Customer services

Subjects--Index Terms:

Dewey Class. No.: 658.8 / HAD

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