Principles of Services Marketing /

Palmer, Adrian.

Principles of Services Marketing / Adrian Palmer. - 5th ed. - London ; New York : McGraw-Hill, 2008 c.2008. - xvi, 606 p. : ill. ; 24 cm.

Includes Index.

Includes bibliographical references (p. [331]-340) and index.

9780077116279

94004289


Marketing--Management.
Service industries--Marketing.

HF5415.13 / .P3242 1994

658.8 / PAL