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The Ice Cream Maker : An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do / Subir Chowdhury.

by Chowdhury, Subir.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Currency/Doubleday, 2005Online access: Contributor biographical information | Publisher description | Sample text Availability: Items available for loan: [Call number: 658.562 CHO] (1).

Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann.

by Gupta, Sunil | Lehmann, Donald R.

Material type: Text Text Publisher: Upper Saddle River, NJ : Wharton School Pub.,c2005. c2005Availability: Items available for loan: [Call number: 658.812GUP] (1).

CRM at the speed of light :capturing and keeping customers in Internet real time / capturing and keeping customers in Internet real time / Paul Greenberg.

by Greenberg, Paul.

Material type: Text Text Publisher: Berkeley, Calif. : Osborne,2001. c2001Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: [Call number: 658.8120285GRE] (1).

Customer relationship management / Ed Peelen.

by Peelen, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Harlow, Essex : FT Prentice Hall / Pearson Education Limited, c.2005Availability: Items available for loan: [Call number: 658.812 PEE] (1).

Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar.

by Kumar, V, 1957-.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, United States : Wharton School Pub., Pearson Education, Inc., c.2008Availability: Items available for loan: [Call number: 658.812 KUM] (1).

Customer relationship management / Ed Peelen and Rob Beltman.

by Peelen, Ed | Beltman, Rob.

Edition: 2nd ed.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Harlow : Pearson Education Limited, 2013Availability: Items available for loan: [Call number: 658.812 PEE] (2).

The Innovative sale : unleash your creativity for better customer solutions and extraordinary results / Mark Donnolo.

by Donnolo, Mark.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : AMACOM, c.2014Availability: Items available for loan: [Call number: 658.81 DON] (1).

Consumer insight : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss.

by 20080729 | Stone, Merlin, 1948- | Bond, Alison | Foss, Bryan.

Material type: Text Text Publisher: London ; Sterling, Va.c2004. Kogan Page, c2004. Online access: Table of contents | Publisher description Availability: Items available for loan: [Call number: 658.834CON] (1).

Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

by Buttle, Francis | Maklan, Stan.

Edition: 3rd ed.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Oxon ; New York : Routledge / Taylor & Francis Group, 2015Availability: Items available for loan: [Call number: 658.812 BUT] (1).

Dynamic customer strategy : today's CRM / John F. Tanner.

by Tanner, John F.

Edition: 1st ed.Material type: Text Text; Literary form: ; Audience: Specialized; Publisher: New York : Business Expert Press, 2014Availability: Items available for loan: [Call number: 658.812 TAN] (1).

Building a storybrand : clarify your message so customers will listen / Donald Miller.

by Miller, Donald, 1971-.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: [New York] : HarperCollins Leadership / HarperCollins, c.2017Other title: Building a story brand.Availability: Items available for loan: [Call number: 658.827 MIL] (2). Items available for reference: [Call number: 658.827 MIL] (1).
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