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Relationship selling and sales management / Mark W. Johnston, Greg W. Marshall.

by Johnston, Mark W | Marshall, Greg W.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill/Irwin, c.2005Availability: Items available for loan: [Call number: 658.85 JOH] (3). Items available for reference: [Call number: 658.85 JOH] (1).

The Ice Cream Maker : An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do / Subir Chowdhury.

by Chowdhury, Subir.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Currency/Doubleday, 2005Online access: Contributor biographical information | Publisher description | Sample text Availability: Items available for loan: [Call number: 658.562 CHO] (1).

Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta, Donald R. Lehmann.

by Gupta, Sunil | Lehmann, Donald R.

Material type: Text Text Publisher: Upper Saddle River, NJ : Wharton School Pub.,c2005. c2005Availability: Items available for loan: [Call number: 658.812GUP] (1).

CRM at the speed of light :capturing and keeping customers in Internet real time / capturing and keeping customers in Internet real time / Paul Greenberg.

by Greenberg, Paul.

Material type: Text Text Publisher: Berkeley, Calif. : Osborne,2001. c2001Online access: Publisher description | Table of Contents | Contributor biographical information Availability: Items available for loan: [Call number: 658.8120285GRE] (1).

Customer relationship management / Ed Peelen.

by Peelen, Ed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Harlow, Essex : FT Prentice Hall / Pearson Education Limited, c.2005Availability: Items available for loan: [Call number: 658.812 PEE] (1).

CRM Automation / Barton J. Goldenberg.

by Goldenberg, Barton J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, NJ : Prentice Hall PTR, c2002Availability: Items available for loan: [Call number: 658.812 GOL] (1).

Customer Service : A Practical Approach / Elaine K. Harris.

by Harris, Elaine K.

Edition: 5th ed.Material type: Text Text; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, 2010 c2010Availability: Items available for loan: [Call number: 658.812 HAR] (1).

Customer Service : Skills for Success / Robert W. Lucas.

by Lucas, Robert W.

Edition: 4th ed.Material type: Text Text; Literary form: Not fiction Publisher: Boston : McGraw-Hill, 2009 c2009Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: [Call number: 658.812 LUC] (1).

Smarter Selling : Next generation sales strategies to meet your buyer's needs, every time / Keith Dugdale and David Lambert.

by Dugdale, Keith | Lambert, David.

Material type: Text Text; Literary form: Not fiction Publisher: Harlow : Financial Times Prentice Hall, 2007. 2007Availability: Items available for loan: [Call number: 658.85 DUG] (3).

Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar.

by Kumar, V, 1957-.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Upper Saddle River, United States : Wharton School Pub., Pearson Education, Inc., c.2008Availability: Items available for loan: [Call number: 658.812 KUM] (1).

Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby.

by Baron, Steve (J. Steve) | Conway, Tony | Warnaby, Gary.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Sage Publications Inc., c.2010Availability: Items available for loan: [Call number: 658.812 BAR] (1).

Customer relationship management / Ed Peelen and Rob Beltman.

by Peelen, Ed | Beltman, Rob.

Edition: 2nd ed.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Harlow : Pearson Education Limited, 2013Availability: Items available for loan: [Call number: 658.812 PEE] (2).

The Innovative sale : unleash your creativity for better customer solutions and extraordinary results / Mark Donnolo.

by Donnolo, Mark.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : AMACOM, c.2014Availability: Items available for loan: [Call number: 658.81 DON] (1).

Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch and Stephen L. Vargo.

by Lusch, Robert F | Vargo, Stephen L, 1945-.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Cambridge : Cambridge University Press, 2014Availability: Items available for loan: [Call number: 658.812 LUS] (1).

Consumer insight : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss.

by 20080729 | Stone, Merlin, 1948- | Bond, Alison | Foss, Bryan.

Material type: Text Text Publisher: London ; Sterling, Va.c2004. Kogan Page, c2004. Online access: Table of contents | Publisher description Availability: Items available for loan: [Call number: 658.834CON] (1).

Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan.

by Buttle, Francis | Maklan, Stan.

Edition: 3rd ed.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: Oxon ; New York : Routledge / Taylor & Francis Group, 2015Availability: Items available for loan: [Call number: 658.812 BUT] (1).

Social marketology : improve your social media processes and get customers to stay forever / Ric Dragon.

by Dragon, Ric.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill, c.2012Availability: Items available for loan: [Call number: 658.872 DRA] (1).

Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence / Mike Lewis.

by Lewis, Mike,‏ ‎, 1975-‏.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Publisher: New York : McGraw-Hill Companies, c.2013Availability: Items available for loan: [Call number: 658.872 LEW] (2).

Dynamic customer strategy : today's CRM / John F. Tanner.

by Tanner, John F.

Edition: 1st ed.Material type: Text Text; Literary form: ; Audience: Specialized; Publisher: New York : Business Expert Press, 2014Availability: Items available for loan: [Call number: 658.812 TAN] (1).